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Mimecast deliverability

  • 13 November 2023
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We’re having problems getting out emails to consistently and successfully deliver to Mimecast. Have read on article that suggests to remove open and click tracking as mimecast doesn’t like that, not ideal, but wondering if it’s worth trying to build up successful deliveries and then turn tracking back on when we have built up successful delivery.

If we turn tracking off - is that for all campaigns or can it be done campaign specific?

Any other suggestions to try?

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Best answer by Brian Turcotte 24 January 2024, 05:45

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Hi @lxndr2023!

I’m going to check on this internally and I’ll update the thread ASAP!

Best,

Brian

Userlevel 7
Badge +35

Hi @lxndr2023!

My apologies for the delay here. You can’t toggle click tracking for individual campaigns, but my advice would be to consider other deliverability strategies before altering your important business metrics.

 

Some great advice can be found here in the following threads:

 

Best,

Brian

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