Hi, we are facing some problems: we have created a campaign with a template and sent it but, some email recipients didn’t receive it.
The email address is our business email that is similar to the email address used as the sender's email.
We have also configured a dedicated sending domain but it seems not working.
We have contacted our server company and they have told us that they need the Klaviyo IP address to fix that but this is not possible.
We have this problem, especially with one template.
Anyone can help us?
Best answer by Ashley I.View original