Does anyone know if we can skip the browse abandonment flow emails if someone browses a product they have already purchased? Or at least hide it in the email itself..
I know it probably doesn’t happen very often, but when it does, it’s not a good customer experience..
I already have in the rules “has not purchased since starting flow”, and “has not been in this flow for the past 14 days”.
If there’s not a solution for this, maybe Klaviyo can add it to their product roadmap?
Best answer by DovView original