hi! I am new to this and set up the Welcome Flow last night with Klaviyo for my Shopify site. Everything is integrated.
I ran a test on my email and I received TWO opt in messages- one from Klaviyo and one from Shopify. It looks like I cannot turn off the Shopify one as I have tried. I cannot have two going out.
Second issue if I can fix the first, I did not receive the second welcome flow message after I opt in welcoming me.
Best answer by alex.hongView original
Welcome to the Community.
I would recommend taking a look at these Community posts regarding this issue you might be facing.
Hope those help,
thank you Alex! am going to read about these both!!