Cant set "Added to Cart" metric as Flow Trigger

  • 12 November 2022
  • 2 replies

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  • Contributor I
  • 1 reply


I wanted to ask whether can we achieve this? I wanted to create an abandonment cart flow where it will trigger when a customer adds a product to a cart and does nothing after that. For an example, a customer add a t-shirt to his cart and exit the page. After a few hours, he will be receiving an email about the product in the cart and something like that. My klaviyo currently is integrated with woocommerce and I am not able to set “Added to cart” metric as the flow trigger. Is there any way around this or some other explanation about this?

Thank you 


Best answer by Spark Bridge Digital LLC 14 November 2022, 13:39

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Userlevel 6
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Hey @Viq!

Can you confirm that you have people triggering that metric currently in your Activity Feed tab? Sometimes you can’t move forward with a metric selection for a flow if there is no data in your Klaviyo yet for it. 

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Ya I have checked the metric and it’s working as I wanted. Thank you for the information