We offer a 20% discount in one of our checkout abandonment flow emails but the product pricing is pulling through incorrectly. It is not showing the VAT on the product.
E.g. An £18 (inc VAT RRP) product is showing as £12 in the email to the customer
We offer a 20% discount in one of our checkout abandonment flow emails but the product pricing is pulling through incorrectly. It is not showing the VAT on the product.
E.g. An £18 (inc VAT RRP) product is showing as £12 in the email to the customer
Hello
Thanks for sharing your question with the Klaviyo Community!
One top of Elise’s great suggestion, I would recommend taking a look at the About Using Event Variables to Personalize Flows and How to Build Dynamic Blocks in a Flow Email articles to learn more about how you can build and/or customize the dynamic table block with your desired data; in this case replace updating the existing dynamic block to be referencing a data point which includes the VAT pricing.
I hope this helps!
David
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