Coupon: Dynamic code expired before the deadline.

Hi @bunnyb,

Thanks for sharing this with us.

Looks like there could be a couple of things happening here. For one, have you made any changes to the expiry date of that particular coupon during your testing period? If so, it’s possible a different expiry date (one that was consistent with a previous definition of the coupon) is what’s displaying on the profile. If that expiry date was less than 1 day at any point, that would also explain the invalid discount code error (since the coupon could legitimately be expired according to a past definition). Also, to give you some context, a copy of the coupon codes are generated in Shopify. I would double-check that this expired code has indeed been produced in Shopify. If not, this would be another reason for the invalid discount error. Here’s a GIF you can use to help look for specific coupon codes in Shopify. 

In terms of the “Active Coupons” on the profile, that could also be explained from running coupon code tests with your profile (other flow emails or campaign emails using this coupon code). I recommend creating a separate profile and testing again to see if coupon still appears on the profile without receiving the email containing the coupon. If so, it may be a bug to be investigated further by a member of our support team.

For the last item, can you confirm what type of blocks you’re using to display those items? Keep in mind for Browse Abandonment, you cannot use a dynamic table block to display multiple items.

Looking forward to hearing from you.