Hey community, hope you’re having a great day! I have an interesting brain buster that my team and I can not seem to get around, I would really appreciate some insight from others.
Overview:
-
Trigger a flow for when a “High Risk” Shopify order comes through
Purpose of the Flow:
-
Send a Klaviyo notification to an internal email address that a “High Risk” order has been processed
-
Automate the process of identifying and addressing “High Risk” orders
-
Send a Klaviyo flow email to the customer
What We’ve Tried So Far:
-
Shopify does not tag orders or customers as “High Risk”, so we have no way of sending this information to Klaviyo to trigger the flow
Maybe These Will Work?
-
Shopify Flow is available for Shopify+, but I do not know if tagging a High Risk order and sending that information to Klaviyo can be done with this.
-
Perhaps the Easy Tagging Shopify app would do the trick? Does anybody here have any experience with this, or a similar tagging app?
Thank you for taking the time to read and consider solutions to this challenge - it’s a good one!
All the best,
Dan Jacobs | Samadhi Marketing