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So basically I created a VIP segment that had people submit a form if they wanted to be a part of the group. 

Once they submit the form they enter a segment which would then add them into a flow that sends a discount code. 


I was dumb and forgot to turn smart sending off for the flow and it skipped most the people who joined the segment. 

If I back-populate the flow now with smart sending off with those people who got skipped go back into the flow?

So basically I created a VIP segment that had people submit a form if they wanted to be a part of the group. 

Once they submit the form they enter a segment which would then add them into a flow that sends a discount code. 


I was dumb and forgot to turn smart sending off for the flow and it skipped most the people who joined the segment. 

If I back-populate the flow now with smart sending off with those people who got skipped go back into the flow?

I Figured it out. Just did the manual resend through the analytics. 


Just an FYI, if you back populate it - it will also send to the people who got skipped that met your flow triggers and filters :)


So what’s the solution? I have the same exact problem.


Hi @Yvonne ecommerce ,

As mentioned, you could try and backpopulate your flow to get people who were skipped.

Additional doc.


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