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Not sure if this is a shopify problem or Klaviyo.

I’m having trouble with a sign up form.  I am giving a product away for email address.  I had it set up that the code would be added to checkout using buy 1 get one free (as this is the only one applicable on shopify discounts).  I have just had a customer tell me that this did not work.  I have checked it out and cannot see why.  Thanks

Interesting offer.

 

How did you implement this? Hard to tell where the issue is without the details of the implementation. 


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