Hi Klaviyo Team,
Would need some advise regarding the matter below:
We are creating a customer winback flow. This is how the draft flow would be:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/20fbe36c-ed52-4103-ba74-45beb4c6ab84.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/d6ba97c7-a679-4a53-a954-99409bf26d23.png)
Say I wanna send out a last chance email to those who have yet to place order using a static coupon code (coupon expires in 12 days) in the previous email, is the conditional split event align with my goal? I am especially concern with the timeline. Can someone please advise what is the best practice? Thanks!
Best answer by Taylor Tarpley
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