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How to send post purchase email to past orders?


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Hi I have recently sent up the post purchase flow and wanted to know if there was a way to send these emails to the past orders before I  set up this flow. the orders are from the last two weeks or so, so im wanting to see if that was possible. please let me know. thanks

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Best answer by stephen.trumble 3 May 2024, 18:29

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Hey @Surajp8 

Thanks for asking for help with your post purchase flow.

Checkout this Help center article on adding past profiles to a flow which allows you to queue people for flow actions retroactively. This process is formerly known as back-population. This is useful when you create a new flow, as adding past profiles allows you to populate contacts into your flow that would have been queued in real-time had the flow existed earlier.

Hope this helps!

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Oh okay. How would I be able to do that? Is there a way to do that within flow view or is there another way to do this?

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