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Hi,

We use klaviyo in our own custom software platform. And we want to sync user’s email preference, updated email perference, and subscribe, unsubscribe status to our own custom software platform. Currently I find Klaviyo’s Flow could send a webhook actions to our own system. I can find Updated Email Preferences event in a Profile, but I found there is no Updated Email Preferences trigger in Klaviyo’s flow. Any other suggestion can do this sync work? Thx

 

 

Hey @Jason5680 

Maybe this will work, maybe it wont, but we wont know until we try, so here is what I suggest you try

I would first suggest creating a segment in Klaviyo based on ‘Updated email preferences’

  • Now setup a flow which will be triggered by this segment
  • add a webhook action to send the relevant data to your custom software platform.

Webhook setup:

  • Set up an endpoint in your custom software platform that will receive the webhook data from Klaviyo. 
  • In klaviyo flow - choose "Webhook" and enter the URL of your custom endpoint. Map the relevant data to be sent in the webhook payload. 

I hope this helps

Cheers

Arpit

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