Hi,
I was hoping someone can help me. I have changed my welcome flow to add conditional splits. Once I updated, I have back-populated. It looks like people are moving through but some were skipped at a certain point and now it looks like there are no one moving through. I am not seeing the next step showing anyone in waiting. Is there something I am doing wrong? I have read everything I could find and this is my last resort in posting a question.
Below is an image and I see on Day 4, 10 were delivered but then the conditional split after shows no one waiting for the next emai (#6)
I can verify that all the delivered in Day 4 has not made any purchase. Do they only go into waiting when 2 days is up?
Thank you!
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