Why the font I selected on the editor is not the same on the email sent?

  • 13 December 2021
  • 1 reply

Badge +2

I am choosing a font and when I sent a preview email shows me a completely different font of what I selected. Can you please clarify what can I do to ensure this does not happen when sending the final email campaign? 



Best answer by stephen.trumble 13 December 2021, 19:21

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Userlevel 7
Badge +60

Hey @Kalm B 

Thank you so much for reaching out the Klaviyo Community for help with your email template!

I have a quick question for you first, what web browser and email client host are you using to open the test email that you sent to your email address?