I am wanting to create a workflow for my private session bookings. There is already a two step process I have set up as follows:
- Customer purchases a private session from my Shopify store.
- A workflow is triggered in Klaviyo that automatically send them an email with booking link to my Google Calendar.
NEXT SECTION IS WHERE I NEED HELP
- A zap in Zapier is created once a new event is added to my Google Calendar that sends them to a list in Klaviyo called ‘Private Sessions’.
- Once they have been added to this list they get their booking confirmation email from me.
I don’t think this needs to be this complicated but I am new with workflows and its not working. As if someone is a repeat customer (which most of my clients are) steps 4 and 5 are not triggering as they are already in the ‘Private Sessions’.
Is there are way to make this work and a lot easier?
Thanks in advance,
Best answer by Brian TurcotteView original