Skip to main content

Account notification email issue [Feature request]


multimerce
Partner - Gold

Hi Klaviyo team,

I am a Klaviyo partner and have access to over 20 Klaviyo accounts.

When Klaviyo sends an account notification email, they do not specify the account name and ID. This makes it impossible to understand which account the notification is related to.

 

Example:

 

Can you please add the Klaviyo account name and ID to either the email subject or email body?

We have reported this issue multiple times, but even after a year, no progress has been made

 

Thanks!
Alex

Did this topic or the replies in the thread help you find an answer to your question?

2 replies

Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • February 12, 2024

Hi @multimerce

 

Thanks for sharing your feedback with us! 

 

I can see how this can be confusing, I will be sure to share this piece of feedback with our team! 

 

Thanks for participating in the Community! 

-Taylor 


multimerce
Partner - Gold
  • Author
  • Partner - Gold
  • 4 replies
  • February 12, 2024

Thank you @Taylor Tarpley 

 

This should be an easy fix for the team!