Preview Emails land in the Spam

  • 21 January 2022
  • 1 reply


Hello all, i have a quick question. I recently started sending emails from the Preview Tab to be sure, it lands in the Inbox. But i discovered all mails from the preview tab go straight into the Spam while the mails in the flow itself go into the promotions tab.

What could be the course?


Best answer by stephen.trumble 21 January 2022, 20:14

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1 reply

Userlevel 6
Badge +50

Hey @afeez 

Thank you so much for reaching out to the Klaviyo Community for help with your preview emails going to spam.

There are several reasons why you may see Klaviyo preview emails land in your spam folder. Why Some Preview Emails Go to Spam article will run through some possibilities. Reach out to our Customer Success Team if you need any additional support.


Thank you for being part of the Klaviyo Community!