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Hi,

I am trying to integrate Back in Stock code snippet into Shopify shop built on Broadcast Theme. The solution from the Klaviyo guide worked perfectly on 5.8.3 version of the theme, however, after upgrading it to 6.1.0 version, unfortunately, Back in Stock code snippet stopped working.

Would appreciate any help in resolving the issue.

Thanks

@DSed is it possible to provide the outputs you see in the developer console window when you are interacting with a product page consisting of an out of stock variant.  Is the console window printing how many variants are out of stock as well as reacting whenever you switch to a swatch for an out of stock variant?  the standard functionality is to display a Notify if Back in Stock button whenever that occurs.


Hi ​@DSed ! 

It appears that the "Broadcast 6.1.0" theme is not currently supported for the Klaviyo Back in Stock feature. 

Our Back in Stock feature currently works for the following free Shopify themes: https://help.klaviyo.com/hc/en-us/articles/360001894192#h_01J2F85JJ53HRHS8WMDD6C07SS. In this case, I would suggest working with your developer to build a custom solution using out back in stock API - you can point your developer to this guide to get started: Set up back in stock via API . 

I hope this helps, and let me know if you have any additional questions!