Can we suppress a specific list from a profile using klavio api?

Forum|Forum|2 years ago
July 2, 2024
1 reply
107 views

I am trying to suppress a specific list from a particular profile using user email and list id. Is there any api for doing same.

Ex: I will pass list id and profile id or email so list can be suppressed from the profile.

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Best answer by Kim Strauch

Hey @mrvijay002, for such cases we’d generally recommend you can remove the profile from this list vs. suppressing from this list. This API endpoint will allow you to remove a profile from a list without modifying their consent status.

An alternative approach, which we don’t generally recommend, could enable you to perform a list suppression via our unsubscribe API. You’d need to toggle off this account-level setting (Settings > Consent Pages), then call the unsubscribe API with the related list ID; this will perform an unsubscribe only from this list but not a global unsubscribe (I.e. a list suppression). Note - this setting is only configurable for paid accounts.

Kim StrauchAnswer

Klaviyo Employee

Hey @mrvijay002, for such cases we’d generally recommend you can remove the profile from this list vs. suppressing from this list. This API endpoint will allow you to remove a profile from a list without modifying their consent status.

An alternative approach, which we don’t generally recommend, could enable you to perform a list suppression via our unsubscribe API. You’d need to toggle off this account-level setting (Settings > Consent Pages), then call the unsubscribe API with the related list ID; this will perform an unsubscribe only from this list but not a global unsubscribe (I.e. a list suppression). Note - this setting is only configurable for paid accounts.

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