Hi Klaviyo Community!
I’m building an omnichannel experience for my e‑commerce brand and am exploring ways to reduce latency and improve personalization in customer interactions. Specifically, I want to understand how I can leverage edge computing alongside Klaviyo’s API to deliver ultra‑fast, contextually aware triggers like cart abandonment alerts and dynamic coupon generation.
Here’s the scenario I’m working on:
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A customer browses mobile, adds items to cart, then leaves.
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I’d like an AWS Lambda@Edge or Cloudflare Workers function to detect that event in real time, process the relevant metadata, and immediately trigger a Klaviyo flow using the API.
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Ideally, the result is a stunt‑fast personalized email or SMS — delivered within seconds of abandonment, maximizing conversion chances.
I’ve read about improvements in Klaviyo’s webhook support and event‑based triggers that could support this kind of architecture. I’d love to hear:
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Has anyone tried integrating edge functions with Klaviyo for ultra‑low latency use cases?
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What’s the setup like to securely call Klaviyo’s API from edge environments?
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Any gotchas with rate limits, payload size, or data mapping?
I’m excited to hear about real‑world experience or suggestions!
Thanks in advance 🙂
