Hi ​@articblade - Thanks for your question, here are the steps to set up the spin to win and trouble shoot your issue:

1. Open your Spin to Win form

   • Go to Signup Forms → Select your Spin to Win form → Edit Form

2. Check the Success Step

   • Make sure there’s still a step labeled something like “Success Step”.

   • If it was deleted or renamed, create a new one using the “Add Step → Success Step” option.

   • Add your thank-you message or coupon reveal here (e.g., {{ coupon_code }}).

   • This step is what triggers the $success_step_name and “Form Completed by Profile” events.

3. Confirm Submit Action

   • In the form settings, make sure the Submit Action is set to “Show Success Step” (not “Close Form” or redirect).

4. Check Your List Connection

   • Under Behaviors or Submit Settings, confirm that contacts are being added to the correct list.

5. Re-Publish the Form

   • Save and publish again, then test it in an incognito window.

   • Fill out the form and check your test profile in Klaviyo, you should now see the $success_step_name event recorded.

Quick Test Checklist

• Event $success_step_name appears in the profile’s activity feed.

• Form submissions show as “Form Completed by Profile.”

• Flow is triggered correctly from that event.

If those are all working, your flow should now trigger without issues!