Hello I have my CommerceHQ store integrated with Klaviyo using API but I am unable to get the tracking number / Shipping Info on Placed Order event
wondering if someone can share the solution
Thanks
Solved
Unable to see Transaction information like Tracking Number shipping address on Placed Order
+2Best answer by Dov
Hello
Thank you for sharing your question with the Klaviyo Community.
I recommend reviewing a reply to a similar post by my colleague
In short, you’ll want to use a Track request (since this is a custom event) to populate the event data fields for tracking number and shipping information within the Placed Order event. You can follow the example located here.
Hope this is helpful!
+61Hello
Thank you for sharing your question with the Klaviyo Community.
I recommend reviewing a reply to a similar post by my colleague
In short, you’ll want to use a Track request (since this is a custom event) to populate the event data fields for tracking number and shipping information within the Placed Order event. You can follow the example located here.
Hope this is helpful!
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