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Contributor I
June 5, 2023
Solved

Welcome E-mail Recipient API to Flow

  • June 5, 2023
  • 4 replies
  • 120 views

Hi all, hopefully I can get help from someone with similar experience.

My client has set up a flow for welcome email. The list of new members are collected in a CRM system and is manually uploaded to the flow to trigger Welcome e-mail. Just wonder will there be API in Klaviyo that support to automate this process.

Thanks in advance for any help!

This topic has been closed for replies.
Best answer by Brian Turcotte

Hi @eddyys!

There is currently API functionality that allows you to (1) Create a Profile and (2) Add a Profile to a List (with a max of 1,000 profiles per call), so if your Flow is triggered by a profile being added to a list, then you can accomplish this now via those two API endpoints.

 

As far as API functionality that allows you to take a group of external profiles and pass them directly into a flow in one API call, there are no current plans - but I will definitely submit a Product Request on your behalf, and I’ll update the thread if anything changes. 

 

I hope this helps to clarify, and thanks for using the Community!

- Brian

 

4 replies

Brian Turcotte
Klaviyo Alum
June 5, 2023

Hi @eddyys!

There is currently API functionality that allows you to (1) Create a Profile and (2) Add a Profile to a List (with a max of 1,000 profiles per call), so if your Flow is triggered by a profile being added to a list, then you can accomplish this now via those two API endpoints.

 

As far as API functionality that allows you to take a group of external profiles and pass them directly into a flow in one API call, there are no current plans - but I will definitely submit a Product Request on your behalf, and I’ll update the thread if anything changes. 

 

I hope this helps to clarify, and thanks for using the Community!

- Brian

 

eddyysAuthor
Contributor I
June 7, 2023

Hi Brian, thanks a lot for your reply and your advice is very useful. We can based on these 2 APIs to develop the automation. I have another question wish to seek your advice. My customer maintain their LIST manually and they said there is a automated logic set up such that ONLY newly added PROFILE will receive the welcome email. May I ask if the PROFILE  added to the LIST  through the API will inherit this logic (only blast out newly added Profile ). Thanks in advance!

Brian Turcotte
Klaviyo Alum
June 12, 2023

Hi @eddyys!

Yes, unless you change your flow settings, profiles that are newly added to the list via API will receive the welcome email.

 

This would only change if you chose to back-populate your flow manually.

 

Best,

Brian

eddyysAuthor
Contributor I
June 13, 2023

Brian, Many thanks for your answer! 😊