Welcome E-mail Recipient API to Flow

4 replies
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Hi all, hopefully I can get help from someone with similar experience.

My client has set up a flow for welcome email. The list of new members are collected in a CRM system and is manually uploaded to the flow to trigger Welcome e-mail. Just wonder will there be API in Klaviyo that support to automate this process.

Thanks in advance for any help!

Flows & automation

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Brian TurcotteAnswer

Klaviyo Alum

Hi @eddyys!

There is currently API functionality that allows you to (1) Create a Profile and (2) Add a Profile to a List (with a max of 1,000 profiles per call), so if your Flow is triggered by a profile being added to a list, then you can accomplish this now via those two API endpoints.

As far as API functionality that allows you to take a group of external profiles and pass them directly into a flow in one API call, there are no current plans - but I will definitely submit a Product Request on your behalf, and I’ll update the thread if anything changes.

I hope this helps to clarify, and thanks for using the Community!

- Brian

Brian TurcotteAnswer

Klaviyo Alum

Hi @eddyys!

There is currently API functionality that allows you to (1) Create a Profile and (2) Add a Profile to a List (with a max of 1,000 profiles per call), so if your Flow is triggered by a profile being added to a list, then you can accomplish this now via those two API endpoints.

As far as API functionality that allows you to take a group of external profiles and pass them directly into a flow in one API call, there are no current plans - but I will definitely submit a Product Request on your behalf, and I’ll update the thread if anything changes.

I hope this helps to clarify, and thanks for using the Community!

- Brian

E

eddyysAuthor

Contributor I

Hi Brian, thanks a lot for your reply and your advice is very useful. We can based on these 2 APIs to develop the automation. I have another question wish to seek your advice. My customer maintain their LIST manually and they said there is a automated logic set up such that ONLY newly added PROFILE will receive the welcome email. May I ask if the PROFILE added to the LIST through the API will inherit this logic (only blast out newly added Profile ). Thanks in advance!

Brian Turcotte

Klaviyo Alum

Hi @eddyys!

Yes, unless you change your flow settings, profiles that are newly added to the list via API will receive the welcome email.

This would only change if you chose to back-populate your flow manually.

Best,

Brian

E

eddyysAuthor

Contributor I

Brian, Many thanks for your answer! 😊

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