Skip to main content
Solved

Currency in abandoned cart is wrong

N
Contributor I
Forum|alt.badge.img+1

Hi, 

the currency in my abandoned cart keeps showing the wrong price. 
It’s supposed to be in “SEK” but keeps showing in “$”.
Can anyone guide me how to fix it?

thanks in advance

 

Best answer by Taylor Tarpley

Hi there @noley23, 

 

Great insight @chelsgrove!

 

Also, @noley23 have you already  changed the currency in your account to SEK instead of the default $? However, if you want to change the currency for an email that's different then your account's currency , ie for different countries, you’ll need to change this at a specific template level.

 

Thanks for participating in the Community!

-Taylor 

View original
    Did this topic or the replies in the thread help you find an answer to your question?

    2 replies

    chelsgrove
    Partner - Gold
    Forum|alt.badge.img+18
    • chelsgrove
    • Partner - Gold
    • 82 replies
    • August 9, 2023

    @noley23 I just ran into something like this last night. Double check currency formatting in your Shopify settings, and you can preview and test and see what the event property looks like. Mine had some inline CSS that kept getting pulled in, I went to Shopify currency settings and was able to remove that (As it wasn’t doing anything for our site). 

    Taylor Tarpley
    1 person likes this
    • Taylor Tarpley
      Taylor Tarpley
    Taylor Tarpley
    Community Manager
    Forum|alt.badge.img+60
    • Taylor Tarpley
    • Community Manager
    • 2148 replies
    • Answer
    • August 11, 2023

    Hi there @noley23, 

     

    Great insight @chelsgrove!

     

    Also, @noley23 have you already  changed the currency in your account to SEK instead of the default $? However, if you want to change the currency for an email that's different then your account's currency , ie for different countries, you’ll need to change this at a specific template level.

     

    Thanks for participating in the Community!

    -Taylor 

    Reply


    Terms & Conditions

    Links & Resources

    Platforms

    Partners

    Useful Things

    About

    • Terms and Privacy |
      © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.