Email banner sizing

Question

Hi community,

I am brand new to Klaviyo and creating my first ‘Thank You’ email from the template. When I load my png it is huge and have resized it with unfavourable blurry result. Are there guidelines for optimum IMAGE BANNER height and width for an email?

Also, behind the Banner image (when I add it) there is a block of black which I don’t understand.

Thank you for the help!

CC

David To · Accepted Answer

Hello @Focus MB,Thanks for being a member of the Klaviyo Community!@ashley_mcdermotthas as great write up of the recommended image sizes for email in their Community post below:In it she highlights that the recommended image sizes be:1mb or smallerPNG file type renders the best72dpi image resolutionheight or width should be no more than 2000pxI would also recommend taking a look at theHow to Use Images in EmailsandMMS Image and GIF Best Practicesarticles for more information regarding optimal image sizes for emails.I hope this helps!David

Focus MB · Answer

Hi David,Thank you for the reply and the very helpful information! I will definitely make good use of the guidelines 👍🙏 Cristina

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