Hi
I think I have tried everything now, so I hope someone can help me 😯
I can't see my prices with VAT in abandoned baskets but elsewhere in Klaviyo are with VAT…
Product description also looks weird :-/
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Hi
I think I have tried everything now, so I hope someone can help me 😯
I can't see my prices with VAT in abandoned baskets but elsewhere in Klaviyo are with VAT…
Product description also looks weird :-/
Best answer by David To
Hey
If the default pricing isn’t including VAT, I would suggest checking to see if your started checkout event is passing a variable that has the price including VAT you could use. I would also make sure you’ve also already enabled your PrestaShop settings to include VAT in it’s pricing - which you learn more how from our How to enable PrestaShop price include VAT Help Center article.
Another solution I’ve seen others use if your VAT is a constant rate, is using a variable filter such as |multiply
to add the VAT to your product price. I’ve previously discussed this in a past Community post which I’ve shared below:
I hope this helps!
David
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