Hi,
I’m trying to create a welcome email, but I noticed when I switched to the mobile editor my logo wasn't there. I randomly tried two logos in the desktop editor and that way it showed in my mobile editor?
Am I doing something wrong ?
Page 1 / 1
Welcome to the community
Have you checked if your original logo’s display options are set to ‘Desktop & Mobile’? If it’s set to to ‘Desktop’ it won’t display in the mobile preview (or for recipients on mobile devices).
Regards
Andy
Welcome to the community
Have you checked if your original logo’s display options are set to ‘Desktop & Mobile’? If it’s set to to ‘Desktop’ it won’t display in the mobile preview (or for recipients on mobile devices).
Regards
Andy
Thanks so much, that fixed it.
Glad to hear that
Regards
Andy
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.