Just today i noticed emails to customers are skipping and showing this reason “ Skipped: No More Magento 2 Coupons Remain “
I checked magento and there are plenty of coupons remaining. i checked coupons in klaviyo and they seem to still be working. I checked the magento integration and that all looks fine too.
Any ideas?
Hello
Thank you for sharing your question with the Klaviyo Community.
Can you confirm you are using your Magento coupons exclusively in flow email sends and not campaign email sends? I ask because dynamic coupon codes for Magento 2 are not currently available when sending campaign emails. If you attempt to use a Magento 2 coupon in a campaign email, you may see this error for skipped coupons. This is because sending unique coupon codes in a campaign would require generating thousands of codes per second and Klaviyo cannot guarantee a specific Magento server's rate-limiting settings will not impact the generation of dynamic coupons at this volume and velocity.
If you are seeing this error for a flow email, I would double-check that you have properly configured the coupon rule information according to our guide for using Magento 2 coupons in Klaviyo.
Thanks for being a member of our Community and have a wonderful day.
Thank you DD, thats exactly the problem. I was trying to use an auto granerated coupon in a campaign email rather than a flow email.
THANK YOU
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