If I set up coupons w/ Magento.1, what happens when we upgrade to Magento.2? Will things break? Will they work normally?
Best answer by caroline
Thanks for that clarification. It depends on what you mean by “break.” For most intents and purposes, Magento 1 and Magento 2 are separate platforms. When you upgrade to Magento 2, you will need to switch from Klaviyo’s Magento 1 integration to our Magento 2 integration. You will also need to set up your Magento 2 coupons in Klaviyo by following the instructions in this Help Center document. In other words, the coupons won’t continue to work seamlessly without any intervention on your end, and you will need to switch to Klaviyo’s Magento 2 integration by following our integration guide.
Hope that helps. Happy to answer any additional questions you might have.