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Moving Woocommerce Transactional Emails to Klaviyo

  • 26 July 2022
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Hey everyone, 

We currently integrated our Woocommerce account with Klaviyo. We would like to setup a custom post-purchase flow after an order is placed, combining both transactional emails like order confirmation & shipping details, each at a different time, while also sending two addtional - marketing related emails to build relationship with customers. 

I'm very familiar on how to setup and create custom flows, but need some guidance to how we could move our current default transactional emails from Woocommerce to Klaviyo and what are the steps?

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Best answer by alex.hong 26 July 2022, 22:34

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Hi @CaptainMike,

Welcome to the Community.

You can set up transactional emails within Klaviyo for those events. All you would need to do is build a flow for each event, such as placed order. Once you have done this, you can contact the Support team to each flow so we can review it and mark it as transactional.

You can learn more about how transactional emails work in Klaviyo here.

 

Hope that helped,

Alex

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