I have setup a Facebook Lead Form Ad to grow my email and SMS list. Everything seems to be great and the integration is working fine, but how do I get these to be subscribed to SMS when syncing via the FB integration? I look at their profiles, their number is there, but its not subscribing them to SMS. It’s subscribing them to email fine and the welcome series flow is being triggered, but it’s not for SMS.
Does this not work with FB Lead Form integration? Should I just ditch the form and have them go directly to the site and fill out my Klaviyo based form? (which is working properly). I would prefer to use the FB Lead form as this ad campaign is working great so far, just need to get the SMS part to work.
Best answer by Taylor TarpleyView original