It looks like Klaviyo’s plugin for Wordpress may not push the “Company” field at checkout into Klaviyo.
So we don’t have in Klaviyo the customer’s company name.
Has anyone found a way to get the “Company” field into Klaviyo when an order is made? (or a cart is abandoned)?
Weird that this doesn’t work by default.
I’m a software developer so I can copy, paste, modify code if anyone can share.
Best answer by Dov
Thanks for sharing your question with the Klaviyo Community.
We had another community member ask a similar question in the thread below
In short, although Klaviyo cannot add additional fields to the WooCommerce Started Checkout event like the company field, your goal can be achieved by either sending Klaviyo a custom Checkout Started event containing the field of your choosing (company) or you can send an identify request to Klaviyo. The latter method would allow you to update company as a custom property on a profile, instead of event data.
Thanks and have a wonderful weekend.