Hi all,
we are currently switching from Campaign Monitor to Klaviyo. We share our account in Campaign Monitor with our parent organization, but we use different lists. Their subscribers are not ours, and vice versa.
When integrationg Campaign Monitor with Klaviyo, I indicated specific lists IDs and chose to integrate only those lists. Yet, Klaviyo pulled over ALL PROFILES from campaign monitor. So, instead of 12,000 subscribers we have more than 44K subscribers!
First of all, it affects our billing and sending bandwidth. Secondly, these are not our subscribers. How can I remove them without touching our subscribers? Help!
Best answer by Anna Orishchenko
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