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Importing Reviews on Klaviyo Help!


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Hi!

I have reviews that I want to import in Klaviyo reviews but these came directly to us via our customers not another review platform. How do I add them to Klaviyo reviews? 

Best answer by Brian Turcotte

Hi @Plantas!

You can upload manual review by creating a .CSV spreadsheet and formatting the reviews according to the directions from this Help Center article:
 

Your CSV file must contain the columns with the following information: 

  • Product IDs that exactly match the product IDs synced to Klaviyo from your Shopify store
  • Review text
  • Reviewers’ emails

 

I hope this helps!

- Brian

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3 replies

Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • January 22, 2024

Hi @Plantas!

You can upload manual review by creating a .CSV spreadsheet and formatting the reviews according to the directions from this Help Center article:
 

Your CSV file must contain the columns with the following information: 

  • Product IDs that exactly match the product IDs synced to Klaviyo from your Shopify store
  • Review text
  • Reviewers’ emails

 

I hope this helps!

- Brian


  • Contributor I
  • 1 reply
  • December 13, 2024

Is it possible to import a review to be used as a review block for klaviyo's emails but not to be published on the website?


chloe.strange
Community Manager
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  • Community Manager
  • 425 replies
  • December 26, 2024

@Adrian594666

This isn’t currently available. Can you share a little more context on what you are looking to achieve? We might be able to offer a few suggestions with a little more information! 

~Chloe