Hi ​@NikaS 

Thank you for posting in the Community!

Yes, it is possible to change the store name displayed in Q&A (reviews) in most review platforms, but the exact process depends on the platform you are using. Here’s how you can typically update your store name for Q&A and reviews:

1. Log in to your Klaviyo account:

• Access your Klaviyo account where the reviews integration is managed.

2. Navigate to the Reviews section:

• Go to Integrations > Reviews in the Klaviyo dashboard.
• If you don’t see this option, ensure that the reviews feature is enabled for your account.

3. Access display settings:

• In the Reviews settings section, look for Display options or Widget settings.
• Locate the setting for the store name or branding text that appears on the Q&A and reviews widget.

4. Update the store name:

• Change the store name to the desired name that matches your company branding.
• If the name is not editable directly in the widget settings, check for a Custom branding option.
• Save the changes.

Hope that helps! :-) 

Christian Nørbjerg Enger
Partner & CPO
Web: Segmento.dk
LinkedIn: @christianfromsegmento
Voldbjergvej 22b, 8240 Risskov

Hello ​@NikaS 

Thank you for reaching out. Yes, it is possible to change the store name for your Q&A reviews to align with your company's name. This ensures consistency and avoids any confusion among your customers.

To make this change, please follow these steps:

1.

2. Ensure the new name reflects your company's branding for clarity and professionalism.

If you encounter any challenges or need further assistance, feel free to let me know, and I’ll be happy to help.