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Klaviyo and WooCommerce Integration


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I integrated Klaviyo and Woocommerce based on the steps based here:

https://help.klaviyo.com/hc/en-us/articles/115005255808-How-to-Integrate-with-WooCommerce#overview0 

However after that, while checking the Placed Order Metric, the Order Item shows as empty in Klaviyo. Any leads as to what may have gone wrong?

 

Best answer by Omar

Does the product have a image. Especially working with variations this might sometimes have issues.

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2 replies

Dov
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  • Klaviyo Alum
  • 1493 replies
  • May 19, 2021

Hi @saravanan,

Thank you for sharing your question with the Klaviyo Community.

I noticed that your question is currently being investigated by our support team. We’ll be monitoring the progress there and a member of the community will follow-up here when we have some further clarity on the resolution.

Thanks and have a great day.

 


Omar
Partner - Platinum
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  • 2025 Champion
  • 494 replies
  • Answer
  • May 22, 2021

Does the product have a image. Especially working with variations this might sometimes have issues.