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Need help with mark as paid custom event

  • June 29, 2024
  • 1 reply
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Ammzish
Contributor I
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Hello, I need help regarding klaviyo custom event. I have a store on Shopify and use Klaviyo for my email marketing needs. Currently, I am facing an issue where I need to send an email to customers whenever an order is marked as paid on Shopify. Unfortunately, there doesn't seem to be an existing event for this activity in Klaviyo.

Could you please provide guidance or support on how to create a custom API event in Klaviyo for when an order is marked as paid in Shopify? Any detailed instructions, documentation, or examples would be highly appreciated.

Thank you for your assistance and looking forward to your response.

Best answer by kaila.lawrence

Hey @Ammzish! I’ve escalated your question to a Support ticket. You should hear back from them shortly! 

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kaila.lawrence
Community Manager
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  • July 1, 2024

Hey @Ammzish! I’ve escalated your question to a Support ticket. You should hear back from them shortly!