Out of Stock status of product in Wix is not pulled in Klaviyo

Question

Hi, I am brand new to Klaviyo and recently integrated Klaviyo with my Wix ecommerce website. I noticed that some of the products that are OUT OF STOCK in Wix were imported into Klaviyo as Published.

I am in the process of creating a Browse Abandonment Flow in Klaviyo and I’m using a Product Feed in the email template for the flow. Klaviyo is pulling products that it has given a “Published” status to, even though they are Out of Stock in Wix.

How can I fix this? Thanks.

Maxbuzz · Accepted Answer

Hello @PreetimehtaYou will have to check if the Import is finished or not and the sync is working properly.You can refer to these two documents to check this:https://help.klaviyo.com/hc/en-us/articles/6202669053723https://help.klaviyo.com/hc/en-us/articles/6202715127579

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