May be an obvious one but working with a record label who have tagged all their Shopify products with the genre of the product:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/30c3603b-fca0-4323-ac6c-63ab162144ea.png)
When I go to create the segment however, I don’t have an option to pull through any Shopify tags:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/aa24e5d5-effa-4f56-ad48-c62f3f67779f.png)
The Shopify connection is solid and working for everything else, I’m just confused how to find the tags we’ve assigned to Shopify products within Klaviyo and how I can create segments based off of them and activity on those products.
Thanks!
Best answer by Dov
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