exclude domain from getting emails

  • 25 January 2021
  • 2 replies

Badge +2

Hi there,

we are new the Klaviyo yeah.

just looked through the predefined lists and saw a lot of emails which have been imported, but don't have double opt-in.


how can I make sure those ppl don't get a email?

we are switching from DRIP to Klaviyo and want to start with a fresh install :)




Best answer by retention 25 January 2021, 20:27

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2 replies

Userlevel 7
Badge +58

@elenio You can do this one of two ways:

  1. Create a Segment of users that exclude email addresses.
  2. Create a Segment of users that are only email addresses, and exclude them when you send your campaign.

Here’s a quick screenshot of this:

Marketing Segment Excluding Amazon Emails


Segment of Amazon Emails 


If you go with method #1, then you can just use that segment for all Campaigns and it will exclude Amazon emails automatically.  

If you go with method #2, then you have to make sure to exclude those emails every time you send a campaign. The benefit of this is you will have the option, for whatever reason, to use that Segment separately as an audience to send emails to - or if some campaigns (that are allowed by Amazon) you can choose to not exclude them. 

I imagine method #1 is more practical, and you can always create the segment for Amazon emails should you ever need to send ot them separately.

Hope this helps! 

Badge +2

thanks a lot. will go with 1 :)