Exit profiles that that requested a refund Shopify

Hi @PhilipLOOW,

Thanks for sharing this question with our community.

Indeed, Klaviyo receives a Refunded Order metric from Shopify. This event is tracked when a customer completes the checkout process in your Shopify store and a payment is made, but the customer requests the payment to be returned. Klaviyo only receives events from fully refunded orders (not partially refunded orders). You can read more about this in our documentation here.

Thanks for being a community member.