I have successfully uploaded over 5 years of historical order data, which worked great, but I now realize there are some additional fields I should have included in the CSV files I uploaded. If I just re-upload all the same CSV files with the new columns of values included will this append the extra field values to the existing orders in Klaviyo, as it will have the same Order ID/Event ID in the second upload?
Thanks in advance for any help or pointers.
Best answer by david.to
Updating any pre-existing/pre-recorded event data within Klaviyo is currently not supported.
Since this was a custom event you imported using a .CSV, we would advise fully deleting this custom event from your account and then re-importing the .CSV again while including the fields you want to include as part of your data set.
Without first deleting the original custom event which did not include this additional field, importing the second .CSV with the additional field would cause a subsequent event to be recorded on top of the original import event.
To delete all events for a given metric and remove it completely from your account, navigate to the Analytics > Metrics. Here, you will see a list of your account metrics. Any metric that has a trash can icon beside it on the far right can be deleted. Click the trash icon and then click Delete Metric to remove the metric along with all associated event data from your account.
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