We have a lot of marketplace customers that have their orders come through to our website dashboard. From what I can see, there is no way I can get klaviyo to not import those customers, and just stick with direct website customers.
Alternatively I believe the only way to work this, is if I make a segment and suppress them?? My website is with bigcommerce.
Would this segment cover all marketplace customers?
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If someone can give me a better set of rules to set up a segment to remove these marketplace customers it would be much appreciated.
From what I have tried, it seems that I need to keep periodically clicking to suppress them, as they don't seem to get automatically suppressed as they join this segment. Thanks