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Restoring lists to a previous state

  • 18 March 2022
  • 1 reply
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Is there a way to restore lists to a previous state? I tried to suppress some profiles I believed were inactive and it ended up taking a huge chunk out of both of our main emailing lists that we use. I want to start back from square 1 so to speak so I can work through the logic to make sure that doesn’t happen. Is it possible for Klaviyo to restore a previous version of a list for me?

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Best answer by Dov 18 March 2022, 14:29

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Userlevel 7
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Hi @brtski,

Thanks for reaching out to the community.

While there is no “undo” button for a particular list, you can contact our support team who can bulk unsuppress profiles as a one-time courtesy if this was done out of error. Please include the name of the list you suppressed in your email to our team.

Thanks for being a member of the community.

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