I have a segment set up for my Sunset Subscriber Flow and it’s pulling incorrect profiles.
The segment has a condition of “opened email zero times in the last 90 days” and upon looking through the very first profile in the segment, I can see this customer has opened an email in both December and November. It’s January 5th, so both of these dates fall within the 90 days.
I don’t want to be sending list cleaning emails to individuals who are engaging with our brand. How can I fix this?
Best answer by David ToView original