I'm trying to create a pop-up form that will only show to new customers - not existing subscribers. However, when I change the setting to "Don't show to vistors in certain list or segment" and set it to my main list or “don’t show to existing klaviyo profiles” - it still shows the pop up to the people on the main list. I'm testing by going on the website myself because my email is also on the main list. How can i fix this? The point of this is to create different pop ups for new subscribers and existing customers. Please help!
Best answer by David ToView original