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unengaged segment

  • 3 April 2024
  • 4 replies
  • 39 views

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I am trying to create an unengaged segment.I was able to create the definition

When i get to my first condition I am not being offered ANY metrics. When I click the ...choose metrics drop down menu it reads: No Items Available. Does anybody have a solution for this?

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Best answer by kaila.lawrence 8 April 2024, 20:14

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Userlevel 5
Badge +28

Hi @warmables_immersed 

Welcome to the Klaviyo Community and thank you for your question!

Could you please share a screenshot with me of what you are seeing?

Thanks
Kylie

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hi Kylie

thanks for your response. I was able to solve my problem 

Userlevel 5
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Glad to hear @warmables_immersed  😊

Userlevel 5
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@warmables_immersed Please let us know the solution so others can learn from this thread in the future! 😁

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