So we are trying to determine if there is a disconnect between our Shopify and Klaviyo accounts. One of the issues is there are multiple profiles that have been created in Klaviyo that:
1. Are not associated with any lists or segments
- Have 0 activity in their activity log under their profile
These profiles haven’t completed any forms that we can find and aren’t customers… so how do we have their names and emails? How were these profiles created?
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