Excited for Black Friday? So are we. 

Black Friday/Cyber Monday (BFCM) is kind of a big deal around here. For Klaviyo, it’s sort of like our Superbowl. Our team is incredibly passionate about helping Klaviyo users year-round, but we understand how important Q4 is to our user base, so we’ve whipped up a ton of helpful resources, guides and educational materials to help you knock it out of the park. This post is your cheat sheet that pulls together all of the incredible resources available to you to help you get ready for Cyber 5. 

Extended Klaviyo support hours for Black Friday and Cyber Monday

Our incredible support team is working overtime to support you during this crucial time, offering around-the-clock email support starting Wednesday, November 23rd through Monday, November 28th. See this Help Center doc for full details and support availability. 

  LIVE Office Hours with Klaviyo experts

Need some last minute strategic support, and get final peace-of-mind before BFCM! We’re hosting live office hours from November 17th to November 23rd to help you feel confident deploying your Cyber Weekend strategy. Sign up for office hours here!

Tools and downloadables

• BFCM success guide checklist for Q4 (MAKE A COPY)
• Guide to auditing your Klaviyo account before BFCM
• Blank BFCM content calendar (MAKE A COPY)
• Suggested Content Cyber Month calendar | MAKE A COPY
• Strategy recommendations to optimize BFCM performance
• Guide to sending SMS for BFCM (MAKE A COPY)
• Last minute BFCM checklist (MAKE A COPY)

Get expert guidance from our Live Training team

Register for a live training where you’ll be able to ask questions in real time and get live advice from our expert team. 

From the Klaviyo blog + Community

• 15 real Black Friday Cyber Monday email campaign examples and results
• The BFCM tactics consumers loved (and loathed) this year
• The ecommerce retailer’s guide to driving online sales
• SMS marketing: are you prepared for BFCM?
• Cyber Weekend email design best practices (with examples)

Learn at your own pace on Klaviyo Academy

• Preparing for Black Friday/Cyber Monday
• Planning your Black Friday/Cyber Monday content calendar
• Converting Black Friday/Cyber Monday signups into everyday customers

Manage your deliverability

• Guide on sending to your full list during BFCM 
• Get certified in Deliverability before the holiday sending rush

Still have questions? Reply to this thread and we’ll be happy to help you win this Cyber Weekend!